Natcom-Digicel: Haiti Mobile Phone Service is so BAD the Government is getting involved

Haitian consumers are complaining about mobile phone and mobile internet service in Haiti. So much so that the Haitian Prime Minister was summoned to the chamber of deputes to answer questions about mobile phone companies and the poor services they provide.

HAITI: Natcom Vs. Digicel... Kiyes ki Pi Bon?
HAITI: Natcom Vs. Digicel... Kiyes ki Pi Bon?

Question: What is your experience with Natcom or Digicel phone service in Haiti? Good or Bad?

If you are in Haiti you surely know about these problems:

1) You add minutes to your phone and when you decide to use those minutes, they disappear

2) The Internet access speed being advertised is not the speed you get in reality.

3) You phone a friend and you hear other people talking on the line.

4) You receive a phone call, you can hear the person saying "Hello... Hello..." but they cannot hear you.

5) Sometimes you can't even make the phone call because the network is overloaded.

These are some problems that I personally know exists

According to news reports, Haitian Prime Minister Jack Guy Lafontant is concerned about the situation and he wants to address the issue structurally and legally so that laws can be passed to better regulate the telecommunications sector in the country Haiti.

Oooookeu! Like the famous Tonton Bicha always says...

Question: What is your experience with Natcom or Digicel phone service in Haiti? Good or Bad?

What do you think about that?

Reply to this article  (4)

Tags: Digicel Haiti, Haiti Mobile And Broadband, Natcom, Internet Access, Internet Service Providers, Mobile Phones, Haitian Newsletter Articles, Haitian Technology News, Business

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All Comments (4)

Jude says...

These days, the service of communication is a big issue.

Both Internet and mobile.

Both companies are a real piece of dump. what they advertise is not what they deliver.

It's seems like that the government also is part of the mess. They keep their mouth shut and at the end who pay the consequences as usual is the poor consumer who don't have too much choice.

Only in

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Mark Carlos says...

Natcom pi bon nan tout sans, mwen kite itilize Digicel depi lontan sa. Minit telefon digicel yo fini tro rapid, epi internet yo slow. Men internet rapid la se Natcom.

Mwen kwe mwen komanse itilize natcom depi le li fenk paret ayiti.

Digicel konn telman vle pran minit ou, menmsi yo konnen ou fin fe plan internet ou deja wi, atout-sa yo ap voye mesaj pou ou anko pou w ka fe plan internet toujou.

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Love My Country says...

Get other phone companies in Haiti and disband the monopoly and increase competition.

Most important is to establish a watchdog entity with integrity that cannot be bought to watch over their

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Haiti Nouvelles says...

Les consommateurs se plaignent du service de téléphonie mobile et d'Internet mobile en Haïti. A tel point que le Premier ministre a été convoqué à la Chambre des Députés pour répondre aux questions sur les compagnies de téléphonie mobile et les services médiocres qu'elles fournissent.

Question: Quelle est votre expérience avec le service téléphonique Natcom ou Digicel en Haïti?

Bon ou Mauvais?

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