Haitian Businesses Lack Customer Service Skills Because...

Riche Zamor - May 9 2016, 10:52 AM

There is a major difference between "restaurant" and "bwat manje".

Haitian businesses lack customer service skills do to the fact that many of them have a business because someone put up the money for them to have it.

They simply have to show up and look somewhat pretty, and someone else does the work.

The real restaurants which are in the minority, do not train their staff on how to treat a customer.

If they do, there is no follow up and tracking of incidences.

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